The University of Southampton

Welcome to Delivered Catering - the University’s official catering delivery service offering quality assured food and a bespoke service conveniently delivered to your choice of venue. Our friendly food service team will take every measure to ensure your delivery arrives on time and in pristine condition. 

Our online booking service is currently closed, but the catering office remains open and at your service for any hospitality requirements you may have. Please contact us directly should you like to make an enquiry and we'd be happy to help.

We look forward to having our full service up and running again soon.

Just ask!

If you have a special occasion in mind, or need some extra assistance with food choices, we will be more than happy to advise you. Our dedicated team can tailor our products and services to meet your catering needs.

 

Booking information

Bookings should be made no less than 48 hours in advance. However, in special circumstances we may be able to help in a shorter time frame, but please speak directly to a member of our bookings team who will be able to advise on an individual basis.

When using the online booking facility please note that all existing bookable rooms at Boldrewood Campus, Science Park and SGH can be found under the Highfield Campus Site drop down menu.

Normal delivery times: Monday to Friday, 8am to 6:00pm.

For deliveries outside of these times, please contact the catering office.

To make a booking

Please contact:

Catering Services
Building 40, Highfield Campus

Telephone: 24572

Email: food@soton.ac.uk

 

Frequently Asked Questions

What is a round of sandwiches?

A round of sandwiches constitutes for two slices of bread with a filling cut into four.

How many servings do you get from a bottle of mineral water or juice?

Our recomendation is six.

I would like crockery with my delivery. How do I go about this?

Towards the end of the order process there will be a box this request .  Please enter the quantity you need (we charge 25p per item) and in the comments box please state if you would like glasses, cups/saucers or plates.

Please note you will receive disposable crockery as standard with all deliveries unless crockery has been requested. You will also receive wine glasses as standard when you order wine.

How do I cancel my booking?

To cancel a booking please contact us on 02380594949 or email food@soton.ac.uk.

Please note any cancellations with less than 48 hours’ notice may incur the full charge.

I need to place a last minute order. Will this be okay?

We do our very best to cater for any last minute orders.

However, there are occasions when we need to allow time for the chefs to order or prepare particular items. This means that we cannot guarantee the availabilty of our full product range if an order is made with less than 48 hours’ notice. In this instance we will provide you with a suggested menu.

I would like an evening or weekend delivery, is this possible?

Please note additional charges apply for out of hours deliveries; this includes evenings after 6pm.

Weekend deliveries are treated on an individual basis.

Please email the delivery team at food@soton.ac.uk for more information.

I need to tell you something about my delivery

Please use the comments box at the end of your booking and if required a member of the team will get in contact.

Can I book a member of staff to service my event?

We can supply a member of staff to serve during your event. Please bear in mind there will be charges for this service on a scaled basis.

I am external to the University and don’t have an account code, can I still place an order?

Yes you can, please contact us by telephone on 02380594949 to discuss payment.

I need to tell you something regarding my catering?

Please use the comments box at the end of your booking and if required a member of the team will get in contact.

When could we expect our items be collected?

Items will be collected by a member of the Delivery team within 24 hours of your event. If your items have not been collected, please contact us on 02380594949

I have a delegate with a specific dietary requirements. How can I order something suitable?

We have a great selection of Vegetarian, Vegan, Gluten Free, Halal meals available to order. However if you feel that you need further help or advice please add a note to the comments box (at the end of the order process) and we will recommend something suitable for the delegates needs. We can always offer a boxed salad freshly prepared by the chefs to cater for dietary needs.

Can I order more than one delivery at one time?

Of course, you can set up your delivery slots so you can order multiple deliveries in one day.

I would like to contact someone for help and advice, how do I do this?

We are always happy to help. Please contact us on 02380594949  or email food@soton.ac.uk.

Just to say thank you for your help with the order on Wednesday. The food was delicious and kept my guests productive into the evening, which was just what I wanted! Many thanks.